Quality

Quality standards encourage the definition and continual improvement of training initiatives, procedures, and processes. Mercom maintains a superlative Quality Management System that adapts to industry variables and ensures clients continue to receive products and services of exceptional quality. Mercom follows ISO 9001:2008 processes and is CMMI DEV/3 appraised. .

The CMMI Institute has given Mercom a Level 3 maturity rating, reinforcing the strength of Mercom’s QMS. Level 3 indicates that processes are established, well-characterized, understood, and improved over time.

Mercom incorporates ISO 9001:2008 processes in our QMS and continually monitors and enhances internal procedures and policies to provide high-quality deliverables.

Stay In Touch

Stay up-to-date. See what's going on. Sign up here.

Mercom Corporation

Mercom, founded in 2000, is an 8(m), Women Owned Small Business (WOSB), Economically Disadvantaged Women Owned Small Business (EDWOSB), and a Small Disadvantaged Business (SDB), Historically Underutilized Business Zone (HUBZone), and MBE/WBE certified. The business is headquartered in Pawleys Island, South Carolina, with a regional office in D.C. Metro Area, and representative areas throughout the United States. Mercom is a technology firm specializing in digital strategy solutions that drive automation through orchestration, single point of control, single pane of glass, and rapid, reliable service delivery whether that solution is in the cloud, on-premise, or hybrid environments. Mercom is an ISO: 9001:2008 and CMMI DEV/3 certified company.

Corporate

1067 Petigru Drive
Pawleys Island, SC 29585
843. 979. 9957